Support and Learning Center

Basic support is available by email at support@winsaas.com and for paid support there is also telephone available. Check the service page for more information.

To start we recommend you learn how to use the system by watching the videos below.

SaaS Account Basics
Download the Video | Watch the Video
1. Create Account
2. Add Services
3. Add Users
4. Pay Services
14.41 minutes (29 MB)
SaaS Account Advanced
Download the Video | Watch the Video
1. Update Account, Passwords, Domain Names and Authorizations
2. Manage Email and Message Templates
3. Search and Edit Orders
4. Search and Manage Bills
5. Search and Open Cases \ Incidents
6. Create Forums and Post Questions
7. Search and Manage Solutions
8. Reports
22.15 minutes (47,7 MB)
SaaS User Interface Basics
Download the Video | Watch the Video
1. Navigation Basics
2. Side Bar
3. WorkAreas and Views
4. Web Designer
6.21 minutes (17,4 MB)
SaaS HotelASP Basics
Download the Video | Watch the Video
1. Reservations and Roomstays
2. Guests
3. Edit Property and Company
4. Manage Buildings, Floors and Rooms
22.14 minutes (31,2 MB)
SaaS HotelASP Advanced
Download the Video | Watch the Video
1. Multi Channel - Operations, Public, Guest and Agent Sites
2. Online Reservations and Vouchers
3. Pricing Plans, Room Rates and Agents
4. Products and Services, Categories and Tax Rates
5. Public Site and Buildings, Floors and Rooms Descriptions
6. Reports
38.37 minutes (78,4 MB)
SaaS HotelASP Advanced - Online Reservations
Download the Video | Watch the Video
1. Online Reservations 9.14 minutes (18,4 MB)
SaaS SaasLight Tutorial
Download the Video | Watch the Video
1. Create Leads, Accounts, Contacts and Opportunities
2. Manage Cases and Solutions
3. Manage Tasks
4. Manage Forums
5. Manage Surveys
15.55 minutes (30,9 MB)
SaaS Build Applications Online
Download the Video | Watch the Video
1. Add WorkAreas and Views
2. Add Content
3. Add Business Views
4. Change Styles and Master Page
32.47 minutes (95,5 MB)
SaaS Local Install and Setup
Download the Video | Watch the Video
1. Install
2. Setup
6.45 minutes (6,7 MB)
SaaS WinSaaS Explorer and Advanced Features
Download the Video | Watch the Video
1. Explorer Basics
2. Designer
3. Advanced Designer
4. Manager
5. GoLive and Other Features
33.51 minutes (107 MB)
SaaS System Administration Basics
Download the Video | Watch the Video
1. Accounts and Applications
2. Packages, WorkAreas and Views
4. Localizations and Import\Export to Excel
5. Export Data
6. Generate Automatically Business Views
7. Other Features
15.38 minutes (56,9 MB)