Support and Learning Center

Basic support is available by email at support@winsaas.com and for paid support there is also telephone available. Check the service page for more information.

To start we recommend you learn how to use the system by watching the videos below.

Learn WinSaaS Server

Learn SaasLight

Learn HotelASP

SaaS - sofware as a service server architecture

CRM - customer relationship management software architecture

PMS - property management system software architecture

Common - Start Working

Online Services - Start Working Video to be available soon ...: Learn how to sign up for a new account, manage the account console, add applications, create and manage users, manage orders and bills.
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Local - Start Working Video to be available soon ...: Learn how to install the WinSaaS Server in your local computer or server, work with Explorer IDE and browse the web pages from another computer.
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WinSaaS Basics

Online - Create a New Application Video to be available soon ...: Learn how to create and customize a new empty application.
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Online - Customize Applications Video to be available soon ...: Learn how to personalize and customize out of the box applications like HotelASP and SaasLight.
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Online - Create and Manage WorkAreas Video to be available soon ...: Learn how to create and manage workareas.
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Online - Create and Manage Views Video to be available soon ...: Learn how to create search, form and report views.
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Online - Create and Manage Tasks Video to be available soon ...: Learn how to create tasks.
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WinSaaS Advanced

Online - Create and Manage WorkFlows Video to be available soon ...: Learn how to create worflows.
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Online - Create and Manage Mashups Video to be available soon ...: Learn how to create mashups.
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Online and Local - Manage Data Video to be available soon ...: Create and manage data structures.
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Local - Design with Explorer IDE Video to be available soon ...: Configure WinSaaS Server packages and applications with Explorer and Designer IDE tools.
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Local - Advanced Explorer Features Video to be available soon ...: Learn the advanced Explorer features.
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SaasLight Basics

Quick Look at Operations and Customer sites Video to be available soon ...: Have a quick look to SaasLight functionalities and operations and customers sites. Learn how both sites can bring together you and your customers.
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Operations Site - Manage Accounts and Leads Video to be available soon ...: Learn how to manage accounts and leads.
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Operations Site - Manage Cases and Solutions Video to be available soon ...: Learn how to manage cases and solutions.
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Operations Site - Manage Surveys Video to be available soon ...: Learn how to manage surveys.
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Operations Site - Manage Forums Video to be available soon ...: Learn how to manage Forums.
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Customer Site Video to be available soon ...: Learn how to work with the customer site.
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SaasLight Advanced

Create New Reports Video to be available soon ...: Create and configure new SaasLight Reports.
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Customize and extend SaasLight Video to be available soon ...: Customize and extend CRM workareas, views, tasks and data structures.
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HotelASP Basics

Quick Look at Operations, Guests, Agents and Public sites Video to be available soon ...: Have a quick look to HotelASP functionalities and operations, guests, agents and public sites.
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Operations Site - Manage Reservations and Roomstays Video to be available soon ...: Learn how to manage online reservations by guests and agents, standard reservations by workers, roomstays and vouchers.
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Operations Site - Manage Guests Video to be available soon ...: Learn how to manage guests, documents, addresses, contacts and other related functionality.
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Operations Site - Manage Agents and Pricing Plans Video to be available soon ...: Learn how to manage agents and pricing plans.
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Operations Site - Manage Property, Building, Floors, Rooms and Amenities Video to be available soon ...: Learn how to manage property, buildings, floor, rooms and amenities.
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Operations Site - Manage Accounts, Products, Services and Taxes Video to be available soon ...: Learn how to manage accounts, products, services and taxes.
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Guest Site Video to be available soon ...: Learn how to work with the guest site.
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Agent Site Video to be available soon ...: Learn how to work with the Agent site.
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Public Site Video to be available soon ...: Learn how to customize and work with the public content site.
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HotelASP Advanced

Operations Site - Reports, Night Audit, Guest Folio and Points Card Video to be available soon ...: Learn how to manage reports, the night audit, guest folio and Points Card.
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Create New Reports Video to be available soon ...: Create and configure new HotelASP reports.
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Customize and Extend HotelASP Video to be available soon ...: Customize and extend HotelASP workareas, views, tasks and data structures.
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SaaS - Software as a Service - Software Application Services - Application Service Provider - SaaS Server